We are here to help with questions about Niluoshi products,
orders, shipping, returns, refunds, and customer service.

Niluoshi

Brand: Niluoshi

Legal Business Name:
Yiwu Niluoshi Trading Co., Ltd.

U.S. Warehouse & Customer Service Center

1300 Meridian St N, Suite 200A
Huntsville, AL 35801
United States

Customer Service

Email: service@niluoshi.shop
Phone: +1 (256) 223-8736

Business Hours:
Monday–Friday
9:00 AM–6:00 PM
Eastern Time

How We Can Help

You can contact us regarding:
- Product information
- Order status
- Shipping and delivery
- Returns and refunds
- Damaged or defective products
- Incorrect orders
- Order cancellation requests
- Payment-related questions
- General customer service inquiries

For questions about an existing order, please include your
order number in your message.

Shipping

Niluoshi currently ships products only to eligible delivery
addresses within the United States.

Our daily order cutoff time is 17:00 Pacific Time.

Orders placed after the daily cutoff time may begin processing
on the next business day.

Returns and Refunds

Please contact us before returning any product.

For complete information, please review our Return & Refund Policy.