Contact information

Last Updated: July 13, 2026

Thank you for visiting Niluoshi. We are committed to providing excellent customer service. If you have any questions regarding your order, products, shipping, returns, or other inquiries, please contact us using the information below.

Customer Support

Company Name: Niluoshi

Email: service@niluoshi.shop

Phone: +1 (256) 223-8736

Customer Service Hours:

Monday – Friday: 9:00 AM – 6:00 PM (UTC+8)

Saturday: 9:00 AM – 1:00 PM (UTC+8)

Sunday & Public Holidays: Closed

U.S. Customer Service Address

1300 Meridian St N
Suite 200A
Huntsville, AL 35801
United States

Manufacturing Address

3F, Unit 3, Bldg. 80
Zongtang District 1, Jiangdong St.
Yiwu, Zhejiang 322000
China

Response Time

• Email inquiries are generally answered within 24-48 business hours.
• During holidays or peak seasons, response times may be slightly longer.

Order Support

For faster assistance, please include the following information when contacting us:

• Order Number
• Full Name
• Email Address Used for the Order
• Description of the Issue

We appreciate your patience and look forward to assisting you.