Privacy policy

Last Updated: July 13, 2026

Welcome to Niluoshi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Telephone number
  • Shipping address
  • Billing address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Device and Usage Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referring website
  • Website activity information

Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, and personalize your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders;
  • Provide customer service and support;
  • Communicate about orders and account activity;
  • Improve our products and services;
  • Detect and prevent fraud or unauthorized activities;
  • Comply with legal obligations;
  • Send marketing communications when permitted by law or with your consent.

3. Payment Information

Payment information is processed by secure third-party payment providers.

We do not store complete payment card numbers on our servers.

Third-party payment providers may collect and process payment information according to their own privacy policies.

4. How We Share Information

We may share personal information with:

  • Payment processors;
  • Shipping and logistics providers;
  • Website hosting providers;
  • Analytics providers;
  • Customer service providers;
  • Government authorities when required by law.

We do not sell your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember customer preferences;
  • Maintain shopping cart functionality;
  • Analyze website performance;
  • Improve user experience;
  • Measure advertising effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send promotional emails regarding products, promotions, or updates.

You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in our emails; or
  • Contacting us directly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce our agreements.

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information;
  • Correct inaccurate information;
  • Request deletion of personal information;
  • Request a copy of your information;
  • Object to certain processing activities;
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take reasonable steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of those websites.

12. International Data Transfers

Your information may be processed and stored in countries other than your country of residence, including the United States and China.

By using our website, you consent to such transfers where permitted by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page.

The "Last Updated" date above indicates when this Privacy Policy was most recently revised.

14. Contact Information

Niluoshi Customer Service

Email: service@niluoshi.shop
Phone: +1 (256) 223-8736

U.S. Service Address
1300 Meridian St N
Suite 200A
Huntsville, AL 35801
United States

Manufacturing Address
3F, Unit 3, Bldg. 80
Zongtang District 1, Jiangdong St.
Yiwu, Zhejiang 322000
China